Managing a Heavy Caseload: Practical Tips for Solicitors

21 March 2025

Criminal law solicitors are under immense pressure. The combination of high caseloads, tight deadlines, emotionally demanding work, and long hours makes this a uniquely challenging profession. The demands on your time can be relentless, and without effective management strategies, burnout is a real risk.

This blog provides practical tips to help you stay organised, manage your workload efficiently, and take care of yourself while navigating the daily pressures of criminal law.

 

  1. Prioritise and Plan Effectively

A heavy caseload can feel overwhelming, but clear prioritisation is key to keeping things manageable.

  • Use a case management system: A slick CMS can help track cases, deadlines, and client communications, ensuring nothing slips through the cracks.
  • Start each day with a plan: Spend 10–15 minutes in the morning reviewing your tasks and prioritising them based on urgency and importance.
  • Set realistic daily goals: Trying to do everything at once is counterproductive. Break tasks into manageable chunks and focus on achievable targets.

 

  1. Stay on Top of Deadlines

Missing deadlines is not an option in criminal law. Keep track of all critical dates with a robust system:

  • Use digital calendars and reminders: Sync your diary with a digital calendar like Outlook or Google Calendar to receive timely alerts for key deadlines.
  • Create a rolling deadline checklist: Keep a live document (spreadsheet or task manager) that outlines key dates, next steps, and status updates on all cases.
  • Delegate when possible: If you work within a team, delegate administrative or lower-priority tasks to free up time for more complex legal work.

 

  1. Streamline Communication

Endless emails and phone calls can eat into valuable time. Streamlining communication helps improve efficiency:

  • Use templates for routine responses: Draft standard responses for common inquiries to avoid writing the same emails repeatedly.
  • Consider an AI assistant: There are brilliant tools to assist with your overflowing inbox. They can draft responses, suggest meeting times by looking at your diary and help categorise your emails.
  • Set specific times for checking emails: Rather than constantly reacting to emails, set designated times in the day to check and respond to them.
  • Leverage legal tech tools: Tools for digital evidence management or Speech-to-Text software can speed up documentation and communication. AI can also help by recording meetings, creating minutes and summarising information into digestible material.

 

  1. Manage Court and Client Commitments

Balancing court appearances, police station attendances, and client meetings is demanding. Ensure you stay in control:

  • Block out time for case preparation: Set aside uninterrupted blocks in your diary to focus on complex casework.
  • Be realistic about scheduling: Avoid overcommitting—factor in travel time, potential delays, and breaks between commitments.
  • Communicate boundaries to clients: Make it clear when you are available and when urgent matters will be dealt with, to manage expectations.

 

  1. Take Care of Yourself

High caseloads can take a toll on mental and physical well-being. Self-care is not a luxury—it’s essential for long-term success.

  • Set boundaries: Avoid taking work home when possible and switch off outside of working hours.
  • Look after your health: Eat well, stay hydrated, and make time for exercise—small changes can make a big difference and will put you in a stronger position to manage the inevitable stress of being a criminal law solicitor.
  • Get outside: Try to set time to get fresh air during your working day. Whether it’s a jog or walk, or if you only have time to sip a coffee outside. Park your car slightly further away from the office or courts so you are forced to get a few minutes of daylight, fresh air and exercise.
  • Seek support: Talk to colleagues, supervisors, or professional support groups like LawCare if you’re feeling overwhelmed. Being a member of the CLSA gives you access to a strong network of likeminded individuals who are going through the same challenges. Reach out and try to meet up with your local fellow members.

  Final Thoughts

Managing a heavy caseload as a criminal law solicitor is undeniably tough. However, with the right strategies—prioritisation, organisation, technology, and self-care—you can stay in control and continue providing the best representation for your clients without sacrificing your well-being.

The legal profession demands resilience, but that resilience should not come at the cost of your own health and happiness.

If you have any go-to strategies for managing a heavy workload, we’d love to hear them and add them to this article.